Direct help, from a human.

Tell us which app you were using, where the problem happened, and what you expected. We’ll use those details to help you find a clear next step.

Start a support email

01

Choose the app.

Each link opens an email with the useful details already included, so you can get straight to the problem.

02

Helpful details.

A few specifics usually make the problem much easier to understand and reproduce.

  1. 01
    App version

    The version and build number shown in the app.

  2. 02
    Device and iOS

    Your device model and operating-system version.

  3. 03
    Screen

    Where in the app the problem happened.

  4. 04
    Steps

    What you did immediately before it happened.

  5. 05
    Expected

    What you thought the app would do.

  6. 06
    Actual

    What happened instead, including any error.

03

Protect your privacy.

Please avoid sending personal messages, photos, recordings, or other private content unless it is genuinely necessary. Redacted screenshots are welcome.